Navigating Health Emergencies When Your Child Is Away at College

What Every Parent Needs to Know
Sending your child off to college is an exciting milestone, but it also comes with new challenges—especially when it comes to handling health emergencies from a distance. Whether it’s a bad case of the flu, a sports injury, or something more serious, knowing what to do ahead of time can give you peace of mind and ensure your child gets the care they need.
Here’s how you can prepare for medical situations before they happen and what to do if an emergency arises.
Step 1: Make Sure You Have the Right Legal Documents
Once your child turns 18, you may be surprised to learn that you no longer have automatic access to their medical information. Due to privacy laws like HIPAA (Health Insurance Portability and Accountability Act), doctors and hospitals can’t legally share health information with you unless your child gives permission.
To ensure you can step in during an emergency, your child should have these legal documents in place:
- Medical Power of Attorney (Healthcare Proxy): This allows you to make medical decisions on your child's behalf if they are unable to do so.
- HIPAA Authorization: This permits healthcare providers to share medical information with you.
- FERPA Authorization (if applicable): If a medical emergency affects your child’s ability to manage their academics, this allows you to communicate with their college about class absences and accommodations.
Having these documents signed and easily accessible (both digitally and in hard copy) will save time in an emergency.
Step 2: Know Where to Go for Medical Care
Help your child identify where to seek medical attention on or near campus. Here’s what to check:
- Campus Health Center: Many colleges have on-campus clinics for minor illnesses, vaccinations, and check-ups.
- Local Urgent Care Centers: If the campus health center is closed or doesn’t offer certain services, urgent care clinics are a good option for non-life-threatening issues.
- Emergency Rooms & Hospitals: Locate the nearest hospital with an ER in case of a serious medical situation.
- Pharmacies: Ensure your child knows where to fill prescriptions, whether it's a local pharmacy or a national chain like CVS or Walgreens.
Encourage them to save these locations in their phone and consider writing them down in their dorm as well.
Step 3: Ensure Health Insurance Coverage & Understanding
College students often use one of these types of insurance:
- Parent’s Insurance: If your child is under 26, they can stay on your plan, but check whether in-network providers are available near their college.
- University Health Plan: Some schools require students to have their own health plan or offer an option for those without insurance.
- Medicaid or Marketplace Plans: If applicable, verify coverage and access to care.
Make sure your child knows how to use their insurance card, understands co-pays, and knows what to do for pre-authorized treatments or prescriptions.
Step 4: Have a Health Emergency Plan
If your child is sick or injured, they may not think clearly in the moment. Having a plan in place can make a difference:
- Teach Them to Recognize an Emergency: Make sure they know when to go to urgent care vs. the ER, how to call 911, and when to reach out for help.
- Have Emergency Contacts Saved: Your child should save important numbers in their phone, including campus health services, their primary doctor, insurance provider, and an emergency contact (you or another trusted person).
- Discuss a Communication Plan: Talk about how they should inform you if they have a serious health issue. Would they prefer a phone call, text, or email? Having an understanding beforehand prevents panic.
- Pack a Basic First Aid & Medication Kit: Include pain relievers, cold medicine, bandages, a thermometer, and any prescription medications.
Step 5: Support Without Hovering
As a parent, it’s natural to want to jump into action at the first sign of a problem. But learning how to manage health situations is part of becoming an independent adult. Encourage your child to:
- Schedule their own doctor’s appointments when possible
- Keep track of medication refills and dosages
- Ask healthcare providers questions about their own health
Letting them take the lead (while being available when needed) helps build confidence and responsibility.
Final Thoughts
No one likes to think about emergencies, but preparing ahead of time ensures that if something does happen, you and your child will be ready. Make sure they have the legal documents in place, know where to go for medical care, and understand their health insurance. Most importantly, keep communication open so they feel comfortable reaching out when they need help.
By taking these steps, you can provide peace of mind—for both you and your child—so they can focus on enjoying their college experience while staying safe and healthy.